This free course is designed for professionals working closely with citizens and for digitally curious participants who want to strengthen their ability to support people in an increasingly digital healthcare system. The focus is on citizens with limited language skills or low health literacy, who may struggle when dealing with MinLæge, digital mail and systems that require a strong understanding of how things work.
The course offers concrete tools to identify challenges and support the path toward digital and social inclusion. The content extends the Social Navigator approach and the work in EU-PROMENS, while drawing on recent research and development from CARING-AI, MyHealth@MyHands, SHAFE Foundation and Mentastress.
